Unable to load the model

[Anonymous]

After share the Dashboard to organization people, they are getting Error Unable to load the model. Please find the screenshot below:

Activity ID: 409721f6-b8c9-4e5e-b02d-941eab01d4c3
Request ID: 8d731ac2-a7cd-b31d-643f-1fba080dd731
Correlation ID: 67dea0fd-aadb-f37f-79dd-07c74b40e2c7
Time: Thu May 19 2022 10:44:49 GMT+0400 (Gulf Standard Time)
Service version: 13.0.18218.51
Client version: 2205.1.11282-train
Cluster URI: https://wabi-europe-north-b-redirect.analysis.windows.net/

Thanks

Shipra

[AnamPatel · Accepted solution]

There could be multiple reasons why the users are getting this error. The two reasons I can think of right now are -
1. If RLS is active on this report the users might not be configured properly. Users with Viewer Access won't be able to access the report till they are added to a role.
2. The users might not be having Power BI License.

Let me know if this resolves your issues. If not, please provide more details.