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idabergum Regular Visitor
Regular Visitor

Unable to load the model- New report in workspace with premium capacity different region (A skus)

I just found an issue when uploading a new report to a power bi workspace in a premium capacity in west europe (A sku). The reports in that workspace no longer work. The reports uploaded yesterday still works fine. I'm getting an error in the workspace saying: 

 

Something went wrong

Unable to load the model

Please try again later or contact support. If you contact support, please provide these details.
Activity IDcfaa93f1-f871-442a-ae94-27363fc3f9e2
Request ID2bb32390-307d-e207-1df9-8fb71b47704e
Correlation IDa00e27bc-9f02-10fe-54df-f96f0d759fe4
TimeThu Sep 06 2018 13:36:40 GMT+0200 (sentraleuropeisk sommertid)
Version13.0.6617.115
 
1 ACCEPTED SOLUTION

Accepted Solutions
idabergum Regular Visitor
Regular Visitor

Re: Unable to load the model- New report in workspace with premium capacity different region (A skus

When I changed capacity back to North Europe it works again........ This issue has to be fixed

3 REPLIES 3
idabergum Regular Visitor
Regular Visitor

Re: Unable to load the model- New report in workspace with premium capacity different region (A skus

When I changed capacity back to North Europe it works again........ This issue has to be fixed

idabergum Regular Visitor
Regular Visitor

Re: Unable to load the model- New report in workspace with premium capacity different region (A skus

This is for sure NOT the solution to this problem. This is still a bug, which needs to be fixed. Our reports needs to be in different regions that where the tenant resides. 

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idabergum Regular Visitor
Regular Visitor

Re: Unable to load the model- New report in workspace with premium capacity different region (A skus

To give other people encountering the same issue an update: This should now be fixed by the product team. It was an internal Azure problem causing the issue.