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konradjonsson Regular Visitor
Regular Visitor

Unable to export to PowerPoint

I get the following message when I try to export my Power BI report to PowerPoint. I have read earlier messages on this topic, where the solution seemed to be simply trying again (05-16-2018). I have tried several times, including waiting overnight.

 

Unable to export to PowerPoint
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.
Activity ID809e4da3-9400-1146-0245-dda9d1069bc8
Request ID218b4b1c-75f4-5a55-f534-86ab36784190
Correlation ID0b38a3f0-d039-ca67-482f-ec49073d5928
Status code500
TimeWed Sep 12 2018 11:06:05 GMT+0200 (W. Europe Daylight Time)
Version13.0.6700.151
2 REPLIES 2
Microsoft v-jiascu-msft
Microsoft

Re: Unable to export to PowerPoint

Hi @konradjonsson,

 

There are some limitations. Please refer to service-publish-to-powerpoint#limitations. BTW, can you export to PPT with your account before?

Unable_to_export_to_Power_Point

Since the error message shows 500, I would suggest you try it again later.

 

Best Regards,

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
konradjonsson Regular Visitor
Regular Visitor

Re: Unable to export to PowerPoint

Hi Dale.

 

Thanks. Yes, I have been able to export before.

 

Will continue trying. Will also read your link.

 

Regards.

Konrad

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