Unable to export to PowerPoint

[konradjonsson]

I get the following message when I try to export my Power BI report to PowerPoint. I have read earlier messages on this topic, where the solution seemed to be simply trying again (05-16-2018). I have tried several times, including waiting overnight.

Unable to export to PowerPoint

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity ID809e4da3-9400-1146-0245-dda9d1069bc8

Request ID218b4b1c-75f4-5a55-f534-86ab36784190

Correlation ID0b38a3f0-d039-ca67-482f-ec49073d5928

Status code500

TimeWed Sep 12 2018 11:06:05 GMT+0200 (W. Europe Daylight Time)

Version13.0.6700.151

Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

[v-jiascu-msft]

Hi @konradjonsson,

There are some limitations. Please refer to service-publish-to-powerpoint#limitations. BTW, can you export to PPT with your account before?

Since the error message shows 500, I would suggest you try it again later.

Best Regards,

Dale

[konradjonsson]

Hi Dale.

Thanks. Yes, I have been able to export before.

Will continue trying. Will also read your link.

Regards.

Konrad