Unable to export the PowerBI Dashboard to PowerPoint from the service

[Anonymous]

Hello Team,

I am unable to export the PowerBi Dashboard to PowerPoint and the report consists of 23 pages in it. It is throwing the below error:

Unable to export to PowerPoint

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity ID6e20113d-3cdf-4735-8a07-7ab4f18cbdc1

Request ID9f96a739-cd69-f049-bb49-20f7f7f84579

Correlation IDaf6dfee4-23d6-c35b-fbfd-8c587da7c195

Status code403

TimeWed May 15 2019 14:34:41 GMT-0400 (Eastern Daylight Time)

Version13.0.9406.151

Cluster URIhttps://wabi-us-east2-redirect.analysis.windows.net

Please let me know your thoughts asap.

[v-yuta-msft]

@Anonymous ,

I have made a test but couldn't reproduce your issue. If this issue persists, I would suggest you to create a support ticket here.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Having exactly the same issue. Does anyone know what is causing the problem? the export worked perfectly fine a week or so ago, but now when exporting I get an error message every time.