Unable to create Group Workspaces - Recurring issue.

[Anonymous]

I am getting the following error when I try to create new group workspace in PowerBI portal. This issue was reported earlier and fixed but it has resurfaced. 😞

Something went wrong.

Couldn't create the group
Please try again later or contact support. If you contact support, please provide these details.

Activity ID4b9bc6f5-e4e4-41e5-af2a-6b1b8da8c6fd
Request ID7297eedd-1e34-e3c9-78d6-db51a7f4d138
Correlation ID73cae261-ba82-b0e3-b333-e681af320215
Status code400
TimeWed Nov 30 2016 14:40:15 GMT+0530 (India Standard Time)
Version13.0.1700.740
Cluster URIhttps://df-msit-scus.analysis.windows.net

[v-yuezhe-msft]

Hi @Anonymous,

The group creation in Power BI is now controlled by the group creation in Exchange Online. Could you please check in your O365 tenant to see whether group creation option is disabled, for more details, please review the following blog.

http://www.alexpearce.tech/microsoft/office-365/prevent-users-from-creating-groups-in-office-365/ 

Thanks,
Lydia Zhang

[Anonymous · Accepted solution]

Hi @v-yuezhe-msft,

Got to know that only FTEs (I am not one) and PRO accounts can create groups. It's a known issue listed here.