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Helper II
Helper II

Unable to connect to SSAS Tabular from Service

Power BI desktop connect well to the Azure Analysis service but not from Power BI Service. Below are the error details-

 

Couldn't load the schema for the database model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 07c4ed63-e88b-4565-b9bc-71d9ea5589f9
Request ID: 08b6f607-6617-b167-6d84-9d78b3c7144a
Correlation ID: 0486b5d7-5ae5-273e-1fbb-4f8bae997be4
Time: Tue Oct 23 2018 17:35:08 GMT+1100 (Australian Eastern Daylight Time)
Version: 13.0.7055.182
Cluster URI: https://wabi-north-europe-redirect.analysis.windows.net

 

Can anyone of you please let me know the resolution.

17 REPLIES 17
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Community Champion
Community Champion

Re: Unable to connect to SSAS Tabular from Service

Is you SSAS hosted in the Azure cloud?  When you click on the elipse next to the dataset in the Power BI Service, do you see this:

 

Capture.PNG 

 

If your SSAS is inside your network, have you set up an On-Premise data gateway and created a Data Source in Manage Gateways for the Analysis Services?

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Helper II
Helper II

Re: Unable to connect to SSAS Tabular from Service

Thanks Ross for responding quickly. The SSAS is hosted in cloud but when I follow your process and click on the elipse I see a slightly different one - 

Capture.PNG

 

I've also tried to click explore the option of "Analyze in Excel" and when I clicked on the option, a excel workbook was downloaded. When I opened the workbook, it prompted for the credentials to connect to Azure and when I'm done I was able to connect to the Tabular model without any issues.

 

Kindly let me know if you need further information.

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Community Champion
Community Champion

Re: Unable to connect to SSAS Tabular from Service

When you connected to your SSAS, did you do so as a live connection or as an Import?

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Community Champion
Community Champion

Re: Unable to connect to SSAS Tabular from Service

Just checked my menu from the same screen and its the same as yours.  My screenshot was from the Left Hand menu, under the DATASETS section.  There is a slightly different menu if you click the ... option there.

 

 

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Helper II
Helper II

Re: Unable to connect to SSAS Tabular from Service

I have connected to SSAS cloud instance as a live connection. Below is the screenshot from the PBI desktop

 

Capture.PNG

Highlighted
Helper II
Helper II

Re: Unable to connect to SSAS Tabular from Service

I have connected to SSAS cloud instance as a live connection. Below is the screenshot from the PBI desktop

 

Capture.PNG

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Community Champion
Community Champion

Re: Unable to connect to SSAS Tabular from Service

Great. Live connection are how mine are as well.  I'm super curious to see what the left hand menu's pop up looks like.

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Helper II
Helper II

Re: Unable to connect to SSAS Tabular from Service

Sorry Ross. Even after moving my head around the screen several times I couldn't find the Dataset option that you are looking for.  Can you send me a screenshot of where can i find the option? 

 

Addition info: I learned that the SSAS Azure account domain is different from the Power BI account domain. For example, my azure account is configured with hari@abc.com but my PowerBI service is hari@xyz.com. But both these domain go well when I'm accessing applications in the intranet. 

This might be a reason where the cloud expects the same domain to grant access permissions.

 

 

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Community Champion
Community Champion

Re: Unable to connect to SSAS Tabular from Service

You might be correct about the different domain being the reason.  Its not a hurdle i've had to jump over.

 

As for the menu section i'm talking about. Its the far left menu:

 

 

 Capture.PNG

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