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Unable to add users as Administrators

Unable to add users as Administrators, this is the message:

Activity ID: fde9e07b-6f21-4488-9f3e-42005baa6e20
Request ID: 11f221dc-4fd4-4502-b118-c86b88c09881
Correlation ID: cd4d8988-019a-9638-c033-f194cd075aa2
Status code: 500
ecsCorrelationId: fde9e07b-6f21-4488-9f3e-42005baa6e20
Time: Tue Oct 19 2021 14:29:50 GMT+0200 (Midden-Europese zomertijd)
Service version: 13.0.16934.66
Client version: 2110.1.08076-train
Cluster URI:


Thanks a lot

Community Support
Community Support

Hi, @henryvg 


Could you please consdier sharing more details about it ?

For example, are these users guest users? Are the users added as administrators of the workspace? Is the workspace a new workspace or a classic workspace? Are all users unable to be administrators or just certain users?



Best Regards,
Community Support Team _ Zeon Zheng

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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