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Pierre1007
Frequent Visitor

Unable to Load Reports in Power BI Service

Hi,

 

Since this morning, I have been unable to access my reports from the Power BI Service. I can access the reports from the Power BI Desktop, but NOT from the service. I only have the loading screen saying: "ALMOST DONE", and I get the error message:

Something went wrong:
 
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID3ef702fd-2033-492d-8811-6bf21595661b
Request IDe3dcce91-5695-1082-974c-8c0ffee8964a
Correlation ID35450a8c-c79d-2369-daf1-661f93eb7b61
Status code500
TimeWed Nov 15 2017 09:29:13 GMT+0800 (W. Australia Standard Time)
Version13.0.3074.197

 

The gateway is connected as well.

 

Is anyone else having the same problem?

 

Thanks

15 REPLIES 15
JamesMW
Regular Visitor

Same data is in Australia

Thanks, so possibly it is based in the Australia data centers..





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djnww
Impactful Individual
Impactful Individual

Microsoft called us from India and said they are aware of the issue.

We asked why they didn't update the support page to inform all users.

 

Anyway, we will have to wait.

 

D

Hi @djnww

 

Thanks for the update, so now we wait!





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Just did a refresh and reports are appearing now

Yeah I can confirm it is working again!





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Not working here in Belgium, after a few minutes of "loading report" it ends with this error message:

 

Something went wrong
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity IDafbcf76c-ba87-4e85-8427-fbd41dc51ade
Request IDba2c5ada-0b1e-8b5b-9e53-6c954f19820d
Correlation ID5ac2afce-2d79-8219-57f0-22e17c3cf69a
Status code500
TimeFri Nov 17 2017 14:29:33 GMT+0100 (Romance Standard Time)
Version13.0.3154.166

Not working from here in Belgium, this is terrible!

ashlysmith
New Member

I am experiencing the same issue:

 
Something went wrong
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity IDf97d0c26-d7ee-436e-afd1-39e11dc21644
Request ID02e69d41-2c74-a039-6970-4d569ad2bf15
Correlation ID63237c16-cc2f-6b39-48c9-db02a7871dc5
Status code500
TimeWed Nov 15 2017 15:45:27 GMT+1300 (New Zealand Daylight Time)
Version13.0.3074.197

 

 

andrae
New Member

I get the same issue as well!

TayVanderchys
Frequent Visitor

I'm getting the same issue.

 

Power BI Emedded Isn't working, getting error message "Content is not available".

 

Power BI Service also not working.

 

Have tested files that don't connect to a Database, that only pull from excel. Still doesn't work.

Hi there

 

I am also having the same issue.

 

Where is your Power BI data located? Mine is in the Australia data centers.





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Same, data is located in Australia.

JamesMW
Regular Visitor

Having same issue here. 

 

 

pp.PNG

 

 

 

djnww
Impactful Individual
Impactful Individual

Same Issue

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