Unable to Delete Gateways

[b5lurker]

I have been unable to delete 2 gateways that were setup on servers that we have since been decommissioned. I have removed all of the data sources tied to these gateways, but still get an error when I try to Delete them using the elispes menu in the Gateway Admin page. Below is are the error messages displayed for each gateway (prddg3 & prddg03):

Something went wrong
We could not remove this gateway because it is the primary gateway within a cluster that has other gateway instances. Please remove other gateway instances from this cluster before removing the primary gateway.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Request ID: 966ad5ef-84c5-3965-661b-4a88003c1fa6
Correlation ID: 416e135e-d241-9de0-2e5f-617d125c2a2f
Status code: 400
ecsCorrelationId: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Time: Thu Jan 03 2019 10:52:14 GMT-0700 (Mountain Standard Time)
Version: 13.0.7683.237
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net

Something went wrong
We could not remove this gateway because it is the primary gateway within a cluster that has other gateway instances. Please remove other gateway instances from this cluster before removing the primary gateway.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Request ID: 5be291a8-79be-e214-8c16-0b0d5761895e
Correlation ID: 208ce98b-a68c-fec9-9796-ed956d8f2b9c
Status code: 400
ecsCorrelationId: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Time: Thu Jan 03 2019 10:58:00 GMT-0700 (Mountain Standard Time)
Version: 13.0.7683.237
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net

We have the correct cluster up and running in this page named prddg03west.

Thanks,

Steve

[Anonymous]

Thanks for this information, unfortunately I can't get it to work. When I run   Remove-OnPremisesDataGateway  I get an Unauthorized error:

Any ideas why this would occur ? I am logged in with the PowerBI account that is an administrator on the gateway.

Thanks

[v-frfei-msft · Accepted solution]

Hi @b5lurker,

I got the method to remove the clusters of Data Gateway from an expert. Please refer to service-gateway-high-availability-clusters#powershell-support-for-gateway-clusters.

Regards,

Frank

[Fandango68]

None of the above worked for me.

However, I was able to remove the Gateway Cluster by actually logging in as myself (the original creator of the cluster), and using Powershell. Using the On-Premises Gateway admin account did not work, because I was not logged in as it.

My steps:

> Install-Module -Name DataGateway

---

> Login-DataGatewayServiceAccount
WARNING: (False) MSAL 4.27.0.0 MSAL.NetCore Microsoft Windows 10.0.19043 [08/04/2021 04:55:55 - ] Exception type: Microsoft.Identity.Client.MsalUiRequiredException
, ErrorCode: user_null
HTTP StatusCode 0
CorrelationId

at Microsoft.Identity.Client.Internal.Requests.Silent.SilentRequest.ExecuteAsync(CancellationToken cancellationToken)
at Microsoft.Identity.Client.Internal.Requests.Silent.SilentRequest.ExecuteAsync(CancellationToken cancellationToken)
at Microsoft.Identity.Client.Internal.Requests.RequestBase.RunAsync(CancellationToken cancellationToken)

you will get asked to log into your Office 365 account. Go ahead.

Next get the Cluster ID to remove:

> Get-DataGatewayCluster

Id : ################ your ID
Name : PowerBIgateway
etc etc

And using the ID, remove it:

> Remove-DataGatewayCluster -GatewayClusterId  ##YOUR ID##

[b5lurker]

Thanks Frank, that did it! 🙂