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b5lurker
Advisor

Unable to Delete Gateways

I have been unable to delete 2 gateways that were setup on servers that we have since been decommissioned. I have removed all of the data sources tied to these gateways, but still get an error when I try to Delete them using the elispes menu in the Gateway Admin page. Below is are the error messages displayed for each gateway (prddg3 & prddg03):

 

Something went wrong
We could not remove this gateway because it is the primary gateway within a cluster that has other gateway instances. Please remove other gateway instances from this cluster before removing the primary gateway.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Request ID: 966ad5ef-84c5-3965-661b-4a88003c1fa6
Correlation ID: 416e135e-d241-9de0-2e5f-617d125c2a2f
Status code: 400
ecsCorrelationId: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Time: Thu Jan 03 2019 10:52:14 GMT-0700 (Mountain Standard Time)
Version: 13.0.7683.237
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net

 

Something went wrong
We could not remove this gateway because it is the primary gateway within a cluster that has other gateway instances. Please remove other gateway instances from this cluster before removing the primary gateway.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Request ID: 5be291a8-79be-e214-8c16-0b0d5761895e
Correlation ID: 208ce98b-a68c-fec9-9796-ed956d8f2b9c
Status code: 400
ecsCorrelationId: a2de8002-2fa2-45f1-bc6f-50d8403a4b9d
Time: Thu Jan 03 2019 10:58:00 GMT-0700 (Mountain Standard Time)
Version: 13.0.7683.237
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net

 

We have the correct cluster up and running in this page named prddg03west.

 

Thanks,

Steve

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Unable to Delete Gateways

Hi @b5lurker,

 

I got the method to remove the clusters of Data Gateway from an expert. Please refer to service-gateway-high-availability-clusters#powershell-support-for-gateway-clusters.

Cannot_remove_Gateway_Cluster_in_Power_Bi_Service_when_the_gateways_are_inaccessible

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
3 REPLIES 3
Community Support Team
Community Support Team

Re: Unable to Delete Gateways

Hi @b5lurker,

 

I got the method to remove the clusters of Data Gateway from an expert. Please refer to service-gateway-high-availability-clusters#powershell-support-for-gateway-clusters.

Cannot_remove_Gateway_Cluster_in_Power_Bi_Service_when_the_gateways_are_inaccessible

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
b5lurker
Advisor

Re: Unable to Delete Gateways

Thanks Frank, that did it! Smiley Happy

Highlighted
Simon_London_99 Frequent Visitor
Frequent Visitor

Re: Unable to Delete Gateways

Thanks for this information, unfortunately I can't get it to work. When I run   Remove-OnPremisesDataGateway  I get an Unauthorized error:

Any ideas why this would occur ? I am logged in with the PowerBI account that is an administrator on the gateway.

image.png

 

Thanks

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