URL Images are not showing in Power BI Paginated Report

[NicoMartin]

Dear Community, 

I am facing an issue since December, and I am not finding any solutions

My report was showing image in Power BI service, but since december I have an error message "Impossible to load the image".

This happen only on Power BI service. When I execute my report on Power BI report builder, it works correctly. See below:

but when I publish my paginated report in power bi service, and i try to open it, it does not work. see below:

Is anyone experienced this issue? Did you find a solution or a workaround ?

Thank you for your help.

Nicolas

[v-robertq-msft]

Hi, @NicoMartin 

You can check the consideration of this function first:

• The image needs to be in one of these file formats: .bmp, .jpg, .jpeg, .gif, .png, or .svg
• The URL needs to be anonymously accessible, not on a site that requires a sign-in, such as SharePoint. However, if images are hosted on SharePoint or OneDrive, you may be able to get an embed code that points directly to them.

Here are some cases that have the same problem as yours, you can take a look and find if it’s helpful:

https://community.powerbi.com/t5/Desktop/image-doesn-t-show-on-power-bi-service/m-p/40482

https://community.powerbi.com/t5/Desktop/Image-URL-not-working/m-p/357100

https://community.powerbi.com/t5/Desktop/URL-Images-Won-t-Display-in-PowerBI-Online/m-p/912722

Best Regards,

Community Support Team _Robert Qin

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