cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
blackshep01
Frequent Visitor

Trying to Add Data Source to Gateway for Excel "Invalid connection credentials"

Hello!  I am trying to add Excel Data Source to my On-Prem Data Gateway.  I am getting a "Invalid connection credentials" error when I put my Window's username and password in.  Could the security at my work be preventing me from adding my Window's credentials?  How do I troubleshoot this?  Please help.  Should I be using the Personal Gateway instead?

 

2017-06-26_8-48-02.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft v-ljerr-msft
Microsoft

Re: Trying to Add Data Source to Gateway for Excel "Invalid connection credentials"

Hi @blackshep01,

 

I just verified that I can add Excel Data Source to my On-Prem Data Gateway successfully without this issue. 

 

gateway01.PNG

Based on my research and test, this issue occurs usually when the file path, or the Windows username/passwork is incorrect. Could you go to recheck these settings (I'm using the 'NTDomain\user_name' as the Windows username). Here is a similar thread for your reference. Smiley Happy

 

In addition, make sure you're using the latest version of Gateway.

 

Regards

View solution in original post

1 REPLY 1
Microsoft v-ljerr-msft
Microsoft

Re: Trying to Add Data Source to Gateway for Excel "Invalid connection credentials"

Hi @blackshep01,

 

I just verified that I can add Excel Data Source to my On-Prem Data Gateway successfully without this issue. 

 

gateway01.PNG

Based on my research and test, this issue occurs usually when the file path, or the Windows username/passwork is incorrect. Could you go to recheck these settings (I'm using the 'NTDomain\user_name' as the Windows username). Here is a similar thread for your reference. Smiley Happy

 

In addition, make sure you're using the latest version of Gateway.

 

Regards

View solution in original post

Helpful resources

Announcements
New Ranks Launched March 24th!

New Ranks Launched March 24th!

The time has come: We are finally able to share more details on the brand-new ranks coming to the Power BI Community!

‘Better Together’ Contest Finalists Announced!

‘Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

Arun 'Triple A' Event Video, Q&A, and Slides

Arun 'Triple A' Event Video, Q&A, and Slides

Missed the Arun 'Triple A' event or want to revisit it? We've got you covered! Check out the video, Q&A, and slides now.

Join THE global Microsoft Power Platform event series.

Join THE global Power Platform event series.

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities.

Community Summit North America

Community Summit North America

Innovate, Collaborate, Grow. The top training and networking event across the globe for Microsoft Business Applications