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Frequent Visitor
Posts: 3
Registered: ‎07-26-2018
Accepted Solution

Tornado chart not working in IE 11

Hi All,

 

Tornado Chart that is imported from the Market place does not work in IE11 (Version 11.839.10586). It works fine in Chrome.

Could you please suggest if there is some work around or fix for it.

 

Thanks in advance.

 

 


Accepted Solutions
Community Support Team
Posts: 7,441
Registered: ‎08-14-2016

Re: Tornado chart not working in IE 11

Hi @ArunTiruveedula,

 

I'd like to suggest you direct contact to custom visual team to report web browser compatibility issue.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |

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Visitor
Posts: 1
Registered: ‎02-04-2016

Re: Tornado chart not working in IE 11

I am having a similar issue with IE version 11.09600.19155

Frequent Visitor
Posts: 5
Registered: ‎09-20-2017

Re: Tornado chart not working in IE 11

Were you able to resolve the issue. I have similar issue with my PowerBI report. The tornado chart does not dispaly in IE version 11.2551.14393.0. It works in Chrome, Edge etc.. 

Frequent Visitor
Posts: 3
Registered: ‎07-26-2018

Re: Tornado chart not working in IE 11

no, I am still having the issue. Not sure what the problem is.

Community Support Team
Posts: 7,441
Registered: ‎08-14-2016

Re: Tornado chart not working in IE 11

Hi @ArunTiruveedula,

 

I'd like to suggest you direct contact to custom visual team to report web browser compatibility issue.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
Regular Visitor
Posts: 36
Registered: ‎03-22-2017

Re: Tornado chart not working in IE 11

The latest release of Tornado Chart doesn't support IE11. It will be fixed in the next version.

Nikita Grachev,
Team Leader
Microsoft Power BI Custom Visuals,
pbicvsupport@microsoft.com
Frequent Visitor
Posts: 5
Registered: ‎09-20-2017

Re: Tornado chart not working in IE 11

Thanks Nikita,

 

On App store page, I see the custom Visual Tornado was last updated on 3/20/2017. Is there any link that says it is not compatible with IE 11, cause it seems to be have been working couple of months ago. I don't think there was any new release by Tornado in past month or so. Any information that you can share on this will be helpful.

 

Thanks

Deepak Gada 

Highlighted
Regular Visitor
Posts: 36
Registered: ‎03-22-2017

Re: Tornado chart not working in IE 11

AppStore displays first date of publication, instead of last update.

New version of TornadoChart should be available in few hours. Please make sure to clear browser cache before testing.

Nikita Grachev,
Team Leader
Microsoft Power BI Custom Visuals,
pbicvsupport@microsoft.com
Frequent Visitor
Posts: 5
Registered: ‎09-20-2017

Re: Tornado chart not working in IE 11

Thanks Nikita,


This was very helpful. Is there a way we can get notification when the new version is available. To get new version, should I just download it and replace that in my existing Power BI report?

 

Thanks

Deepak

Regular Visitor
Posts: 36
Registered: ‎03-22-2017

Re: Tornado chart not working in IE 11

PowerBI loads the latest version of the visuals from CDN automatically. You don't need to replace anything, just clear the browser cache.

Nikita Grachev,
Team Leader
Microsoft Power BI Custom Visuals,
pbicvsupport@microsoft.com