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BTDCR
Frequent Visitor

Tooltip running behind mouse cursor

Hi, 

 

I'm seeing that in Service my tooltip is running behing my cursor (really far away) , but in desktop is showing right where my cursor is. Anyone has any idea on how to fix this?

 

Service  (look at how tooltip's arrow is poiting a blank position, that's my cursor)

BTDCR_0-1630957128645.png

 

Desktop (tooltip arrow is facing the actual point in the chart)

 

BTDCR_1-1630957230283.png

 

 

1 ACCEPTED SOLUTION
v-caitlyn-mstf
Community Support
Community Support

Hi @BTDCR ,

 

This appears to be a bug in the newly released Chrome 93 and Edge 93. PG Teams are still investigating this issue.

(Currently known ICM260146466; ICM260227233)

 

As a workaround:

1.Please try to change the page to Actual size to see if it helps you.

 

vcaitlynmstf_0-1631168532074.png

 

2.Using any browser zoom other than 100% will make the browser start working again. 90% or 110% zoom will work fine.
You can use "+" or "-" to zoom the browser by one unit.

 

Hope it helps,


Community Support Team _ Caitlyn Yan


If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

View solution in original post

6 REPLIES 6
jshk
Regular Visitor

Hi all,

I also experience this problem. Is there an update on when to expect a fix?

Thanks

Hi @jshk @BTDCR @b1de ,

 

The ETA for fix is about 9/19/2021 .

I will keep you updated if this issue is progressing or if the fix is completed ahead of schedule.

 

Hope it helps,


Community Support Team _ Caitlyn Yan

v-caitlyn-mstf
Community Support
Community Support

Hi @BTDCR ,

 

This appears to be a bug in the newly released Chrome 93 and Edge 93. PG Teams are still investigating this issue.

(Currently known ICM260146466; ICM260227233)

 

As a workaround:

1.Please try to change the page to Actual size to see if it helps you.

 

vcaitlynmstf_0-1631168532074.png

 

2.Using any browser zoom other than 100% will make the browser start working again. 90% or 110% zoom will work fine.
You can use "+" or "-" to zoom the browser by one unit.

 

Hope it helps,


Community Support Team _ Caitlyn Yan


If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

Thanks for the update. 

b1de
Frequent Visitor

This issue started popping up for me too just last week where for many of the line graphs the tooltip now trails far behind the cursor. As such, I'm not even able to hover over all the data points with the tool tip as I run out of space on screen. 

 

As with the other user, I only experience this issue in the online service and not on the desktop platform. 

 

Update#

I'm experiencing this issue in both Chrome/Edge, but not when accesing PBI in Teams. 

BTDCR
Frequent Visitor

I also noticed it recently (last week-this week), as the dashboard was developed around 2 months ago and those details were in place. 

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