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cmt Frequent Visitor
Frequent Visitor

Time Out error connect to Salesforce

Hi , trying to connect from Power BI Web to Salesfoce this morning, Getting Timeout expired error, even username and password is correct. 
Anyone having same issue and any advice?

6 REPLIES 6
cmt Frequent Visitor
Frequent Visitor

Re: Time Out error connect to Salesforce

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Community Support Team
Community Support Team

Re: Time Out error connect to Salesforce

Hi @cmt,

 

When you try to connect to Salesforce from Power BI Service, please check whether you have meet below requirements:

System requirements and considerations

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
cmt Frequent Visitor
Frequent Visitor

Re: Time Out error connect to Salesforce

I was successful connect to SFDC before and is running about 1 year. it is quite stable before but facing the time out issus just this week.  Believe meet all the requirements in the link.

jmalone Regular Visitor
Regular Visitor

Re: Time Out error connect to Salesforce

I am having the same issue. Started happening about 10 days ago. Existing report connections (which have worked just fine until recently) do not connect now.

 

I haven't found a resolution yet. 

 

@v-yulgu-msft - any other ideas? This seems like a bug in the latest PBI update.

cmt Frequent Visitor
Frequent Visitor

Re: Time Out error connect to Salesforce

hi @jmalone, there is a ticket created for this issue. you can refer to https://powerbi.microsoft.com/en-us/support/ under awareness side, Hopefully can be fix by end of this week.

jmalone Regular Visitor
Regular Visitor

Re: Time Out error connect to Salesforce

Great! Thank you @cmt