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TanviChourasia
New Member

Time Out Error while refreshing on Power BI service

Hi,

I have created a dashboard with source 'IBM DB2 database'. I have 5 tables related as shown in the screenshot.

 

TanviChourasia_0-1601441152927.png

 

The tables contains data in millions,

TablesData
Table 1-19 M
Table 2-7 M
Table 3-10 M
Table 4-3 M
Table 5-132

 

The report is published to Power BI service. we are using On premises gateway to schedule a refresh but it is getting failed after running for around 2 hours. The time out duration is also given as 5 hours in the data source. 

The same data is getting refreshed when we try it from the Power BI desktop. It is throwing below 'Time out error'

 

Data source error:{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: Table 1.

 

I have tried everything, but the error still persists. 

Looking forward for any answers. 

 

Thank you in advance !

Tanvi 

 

 

 
 

 

2 REPLIES 2
v-kelly-msft
Community Support
Community Support

Hi  @TanviChourasia ,

 

Check the reference below:

 

https://docs.microsoft.com/en-us/powerquery-m/db2-database

 

 


Best Regards,
Kelly

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Anonymous
Not applicable

Hi,

I'm also facing the same issue

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