cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
TanviChourasia
New Member

Time Out Error while refreshing on Power BI service

Hi,

I have created a dashboard with source 'IBM DB2 database'. I have 5 tables related as shown in the screenshot.

 

TanviChourasia_0-1601441152927.png

 

The tables contains data in millions,

TablesData
Table 1-19 M
Table 2-7 M
Table 3-10 M
Table 4-3 M
Table 5-132

 

The report is published to Power BI service. we are using On premises gateway to schedule a refresh but it is getting failed after running for around 2 hours. The time out duration is also given as 5 hours in the data source. 

The same data is getting refreshed when we try it from the Power BI desktop. It is throwing below 'Time out error'

 

Data source error:{"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: Table 1.

 

I have tried everything, but the error still persists. 

Looking forward for any answers. 

 

Thank you in advance !

Tanvi 

 

 

 
 

 

2 REPLIES 2
v-kelly-msft
Community Support
Community Support

Hi  @TanviChourasia ,

 

Check the reference below:

 

https://docs.microsoft.com/en-us/powerquery-m/db2-database

 

 


Best Regards,
Kelly

Did I answer your question? Mark my post as a solution!

Anonymous
Not applicable

Hi,

I'm also facing the same issue

Helpful resources

Announcements
UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

November Power BI Update 768x460.png

Check it Out!

Click here to read more about the November 2021 Updates!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.