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Khristian Advocate II
Advocate II

The reports doesn´t load in tablets (Ipad or Android)

Hi.

 

Since a couple of days, i´ve tried to open a report into differents tablets and users, although the dashboard is working very well, when the user open the report, two situations appears.

 

1.- ) "Can´t load js error".

 

2.-) The screen seems loading the report but it never load.

 

 

 

Some suggestions?

3 REPLIES 3
Microsoft
Microsoft

Re: The reports doesn´t load in tablets (Ipad or Android)

Any particular reason for not using the mobile apps? Or the problem is with the mobile apps?

Data for Everyone! We mean it
JMENDEZH
Regular Visitor

Re: The reports doesn´t load in tablets (Ipad or Android)

Same issue, only IPAD users

Highlighted
djnww Impactful Individual
Impactful Individual

Re: The reports doesn´t load in tablets (Ipad or Android)

Yes, this also happened on my iPad for the first time this week.

 

The problem occurred when I pinned a section of an Excel worksheet (OneDrive) onto an existing Dashboard. I rectified the problem by deleting and recreating the dashboard from scratch.

 

Cheers,

Daniel

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