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Regular Visitor
Posts: 37
Registered: ‎10-11-2015

The reports doesn´t load in tablets (Ipad or Android)

[ Edited ]

Hi.

 

Since a couple of days, i´ve tried to open a report into differents tablets and users, although the dashboard is working very well, when the user open the report, two situations appears.

 

1.- ) "Can´t load js error".

 

2.-) The screen seems loading the report but it never load.

 

 

 

Some suggestions?

Power BI Admin
Posts: 335
Registered: ‎06-18-2015

Re: The reports doesn´t load in tablets (Ipad or Android)

Any particular reason for not using the mobile apps? Or the problem is with the mobile apps?

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Frequent Visitor
Posts: 4
Registered: ‎09-08-2015

Re: The reports doesn´t load in tablets (Ipad or Android)

Same issue, only IPAD users

Established Member
Posts: 221
Registered: ‎09-09-2015

Re: The reports doesn´t load in tablets (Ipad or Android)

Yes, this also happened on my iPad for the first time this week.

 

The problem occurred when I pinned a section of an Excel worksheet (OneDrive) onto an existing Dashboard. I rectified the problem by deleting and recreating the dashboard from scratch.

 

Cheers,

Daniel