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Khristian Regular Visitor
Regular Visitor

The reports doesn´t load in tablets (Ipad or Android)



Since a couple of days, i´ve tried to open a report into differents tablets and users, although the dashboard is working very well, when the user open the report, two situations appears.


1.- ) "Can´t load js error".


2.-) The screen seems loading the report but it never load.




Some suggestions?

Power BI Admin
Power BI Admin

Re: The reports doesn´t load in tablets (Ipad or Android)

Any particular reason for not using the mobile apps? Or the problem is with the mobile apps?

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JMENDEZH Frequent Visitor
Frequent Visitor

Re: The reports doesn´t load in tablets (Ipad or Android)

Same issue, only IPAD users

djnww Established Member
Established Member

Re: The reports doesn´t load in tablets (Ipad or Android)

Yes, this also happened on my iPad for the first time this week.


The problem occurred when I pinned a section of an Excel worksheet (OneDrive) onto an existing Dashboard. I rectified the problem by deleting and recreating the dashboard from scratch.




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