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marielourdes Frequent Visitor
Frequent Visitor

The report doesn't exist or you don't have permission to view it

The dashboard titles display results for a short time (3-5) minutes before displaying the error "The report doesn't exist or you don't have permission to view it". 

 

The dashboard titles work again after i log out and log back in. The dashboard also works again when refreshing the titles using "Refresh Dashboard titles" from hamburger menu in the dashboard.

 

 

3 REPLIES 3
Community Support Team
Community Support Team

Re: The report doesn't exist or you don't have permission to view it

Hi @marielourdes 

The error message indicates that the report doesn't exist. So please check if the report is still there. If the report is gone, you need to recreate the report and repin it to the dashboard. 

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
marielourdes Frequent Visitor
Frequent Visitor

Re: The report doesn't exist or you don't have permission to view it

The report does exist and reports can be accessed from dashboard after clicking "Refresh Dashboard Titles".   

 

This looks like a PowerBI issue and the dashboards worked fine until recently.  The reports can be accessed from dashboard only for 2-3 minutes. After 2-3 minutes, PowerBI displays error message "The report doesn't exist or you don't have permissions".  For  now we are having to click "Refresh Dashobard Titles" every 2-3 minutes to access the report.

 

 

Community Support Team
Community Support Team

Re: The report doesn't exist or you don't have permission to view it

Hi @marielourdes 

I cannot reproduce the same issue.If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Welcome to share the solution. More people will benefit from here.

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.