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Receiving this error when creating a new data source against a working, online on-prem data gateway. We're seeing this error (title) with multiple Active, not locked, Active Directory IDs.
Finance & Risk Non-Production Gateway: The credentials provided cannot be used for the ActiveDirectory source. (Source at nm.nmfco.com.) RISK_AUDIT_T: The credentials provided cannot be used for the ActiveDirectory source. (Source at domain.nmfco.com.) Please have this information handy if you choose to create a support ticket. ActivityId: 621b1658-2d1a-4d53-9d66-3f1ca9990953 RequestId: dee6fe91-48bc-49b3-93bf-a800830db87c Cluster URI: https://api.powerbi.com Status code: 400 Time: Tue Aug 02 2022 14:08:36 GMT-0500 (Central Daylight Time)
We ended up removing the two KBs we installed yesterday, on 8/1. We removed KB5016188 and KB5015811. We'll continue to monitor. Does anyone have those installed with a working AD connection?
Hi, @mjandora
Unfortunately, I can't reproduce your problem. You can create a support ticket for further help.
Best Regards,
Community Support Team _ Eason