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Tsanka
Kudo Collector
Kudo Collector

Text Enhancer by MAQ Software stopped showing data

Hi guys,

 

Since yesterday (or the day before yesterday) the Text Enhancer by MAQ Software visuals in the published reports are blank. 

 

Is this a known issue? If yes, will it be solved soon or we need to go and change all reports where this visual is used? 

 

Best regards

Tsanka

 

1 ACCEPTED SOLUTION
SJC
Frequent Visitor

I contacted MAQ and supplied sampel PBIX exhibiting the problem (in my case the problem occurs with a new measure added to a table in the Fields panel).  They have responded with new version of the pbiviz which will be released via AppSource very soon.  I'll post back here when I receice notice of this.  A good and timely response from MAQ 🙂

View solution in original post

16 REPLIES 16
MAQSupport
Solution Supplier
Solution Supplier

Hello,

 

We have updated Text Enhancer by MAQ Software (v 3.2.3) visual with the "Bug fix".

 

If you have private build available, you can now switch from private build to the marketplace build, to receive updates we make to the visual.

 

We recommend you to download the visual and let us know your feedback.

 

For any further queries or enhancement requests, please contact us at support@maqsoftware.com

 

Thanks

MAQSupport
Solution Supplier
Solution Supplier

Hello @Tsanka ,

 

We have fixed issue in the visual.

 

However the publish process will take considerable amount of time for the changes to be published on AppSource.

We have private build available. Let us know if you want us to pass it on.

 

For any further queries or enhancement requests, please contact us at support@maqsoftware.com 

 

Thanks

MAQSupport
Solution Supplier
Solution Supplier

Hello,

 

We have fixed issue in the visual.

 

However the publish process will take considerable amount of time for the changes to be published on AppSource.

We have private build available. Let us know if you want us to pass it on.

 

For any further queries or enhancement requests, please contact us at support@maqsoftware.com 

 

Thanks

mike_clay
Regular Visitor

I'm experiencing the same issue.  Numeric only values are not showing and the dynamic text highlighting is also not working.

 

Republishing did not work.

GTS_ONE
Advocate II
Advocate II

Unfortunately, same exact thing happening to us.  Don't have any insight into the possible resolution, but just wanted to add another voice to the pile...

Anonymous
Not applicable

This is the same issue for me. The text enhancer has gone blank across all the reports I'm working on. I emailed MAQ software yesterday to get an idea if and when this might be resolved!

V-pazhen-msft
Community Support
Community Support

@Tsanka 

I could see the Text properly on published report on Service .Try republish the pbix to Power bi Service see the issue still exists. You can report this issue to MAQ team for support, email: support@maqsoftware.com

 

Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Same issue, Tried republishing and it is still not working.

 

israabuhasna
Helper I
Helper I

Same here! Huge issue! 

SJC
Frequent Visitor

Tsanka,

 

I've also noticed erratic behaviour - missing colours - over the last couple of days.  And today the text part of the visual is blank.  Now just show coloured boxes ...

 

Stephen

SJC
Frequent Visitor

I contacted MAQ and supplied sampel PBIX exhibiting the problem (in my case the problem occurs with a new measure added to a table in the Fields panel).  They have responded with new version of the pbiviz which will be released via AppSource very soon.  I'll post back here when I receice notice of this.  A good and timely response from MAQ 🙂

Hi

has anyone heard back from MAQ on a fix?

Hi,

 

I found a solution, download the visual Text Wrapper by MAQ Software and use that visual till the other is fixed. 

 

Thanks

Denis

SJC
Frequent Visitor

Denis - thanks for the text wrapper tip.  Functionality is pretty much same as Text Enhance...  wonder why they have 2 versions as confusing.

Hi,

 

Not sure why, I had a the same issue, text disappearing, I was looking for another visual to do teh same. 

Anyway it fixed it, 1 less headache for today 🙂 

 

Have a good day

Denis

 

 

SJC
Frequent Visitor

A little more information:  I experienced the problem with PBI Versions:

 

2.82.5858.641 64-bit (June 2020)  and   2.82.5858.961 64-bit (June 2020)

 

However, using Version: 2.82.5858.1121 64-bit (June 2020) I had no problem.  The fix supplied by MAQ works correctly with all versions above.

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