Table merge errors

[Anonymous]

Hi Team,

We are having sporadic issues using a TABLE MERGE via an Enterprise Gateway -- it rarely completes ok -- when it does fail this is the error --

SharePoint: Request failed: https://xxxxxxx.sharepoint.com/sites/FIN-psa/Shared Documents/FiscalCalendarExtended_xlsx/_api/contextinfo Table: COMBINED NEW - Using.

Any direction is appreciated --

Jim

[v-joesh-msft]

Hi @Anonymous ,

Try to clear permissions in data source settings (File->Options and Settings->Data Source Settings->Clear Permission) and reconnect to see if it works. In addition, if your DESKtop is not the latest version, it is best to upgrade to the latest version.

Best Regards,

Community Support Team _ Joey
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[Anonymous]

Thanks!

Clearing the credentials seemed to have work today -- we will continue to monitor and report back.

[v-joesh-msft]

Hi @Anonymous ,

Could you please tell me if your problem has been solved? If it is, could you please mark the helpful replies as Answered?

Best Regards,

Community Support Team _ Joey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi Joey,

We still get the error occasionally -- even when everything seems OK with the credentials.

Jim

[v-joesh-msft]

Hi @Anonymous ,

Try upgrading to the latest version of Desktop to see if it works, If you still get an error, I would like to suggest you create a support ticket to investigate the issue. Once you create a support ticket, please share the same here for reference.

Best Regards,

Community Support Team _ Joey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.