Sync Slicers not working for one user only

[Andshepch]

Hi All,

We have published a Report that includes a slicer on page one that filters all the report pages for each users sector. It works for almost everyone, but we have a user for whom it doesnt work. He can select his sector on a slicer, but the report does not get filtered for him - it works for everyone else. We are not using RLS so I don't think it is that.

Does anyone have any pointers please?

Thank you.

Andrew

[v-xicai]

Hi @Andshepch  ,

Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

Best regards

Amy

[Andshepch]

Hi Amy,

Thanks for your reply - I haven't marked it as accepted yet, because my user hasn't got back to me to let me know how he got on. (despite it being "urgent" smh!), so I don't know if that worked.

Regards

Andrew

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@v-xicai wrote:

Hi @Andshepch  ,

Does that make sense? If so, kindly mark my answer as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

Best regards

Amy

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[v-xicai]

Hi @Andshepch ,

Are you using the same version of browser? Please note that you may encounter issues if using Internet Explorer 10. You can look at the browsers support for Power BI and for Office 365.

When using this user's account to login in the Power BI Service opened in other users' computer , will the same issue still occur?

Best Regards,

Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.