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AM Frequent Visitor
Frequent Visitor
Posts: 4
Registered: ‎02-22-2016
Accepted Solution

Success followed by Sorry :(

I have been trying to publish desktop report. Publishing to Power BI turns out to be a success and when I use the same popup to open my file in Power BI and after successfully logging in it states that "Sorry, we couldnt find that report. It may hav ebeen deleted or you may not have access to it".

 

How could I get this issue resolved? Advice requested.

 

Regards,

AM 


Accepted Solutions
Community Support Team
Posts: 4,720
Registered: ‎07-08-2016

Re: Success followed by Sorry :(

@AM

 

After you open the report via the link in the popup dialog, have you checked that you signed in PBI Service with the same account as the one you used in PBI Desktop? You can close the sorry message and check the account in the upper right corner.

 

Please also try to sign in Power BI Service through app.powebi.com directly but not the link in publish successfully dialog, and check that if the published report exists in your account.

 

Best Regards,

Herbert

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All Replies
Community Support Team
Posts: 4,720
Registered: ‎07-08-2016

Re: Success followed by Sorry :(

@AM

 

After you open the report via the link in the popup dialog, have you checked that you signed in PBI Service with the same account as the one you used in PBI Desktop? You can close the sorry message and check the account in the upper right corner.

 

Please also try to sign in Power BI Service through app.powebi.com directly but not the link in publish successfully dialog, and check that if the published report exists in your account.

 

Best Regards,

Herbert

Established Member
Posts: 248
Registered: ‎03-02-2016

Re: Success followed by Sorry :( - Status changed to: Needs Info

 
AM Frequent Visitor
Frequent Visitor
Posts: 4
Registered: ‎02-22-2016

Re: Success followed by Sorry :(

Thank you Herbert. Your given clue was spot on.

 

Regards,

AM