Subscribe to email feature - doesn't load

[Mond]

Hi All,

Any of you facing issue with "Subscribe to model / email" option in PBI service.

I am not getting the subscribe screen to input request (it is a blank screen).

Please suggest if you are good in PBI service.

Thanks in advance.

[v-diye-msft · Accepted solution]

Hi @Mond 

Try below steps whether helps:

click on settings Icon and select settings in the power bi service:

Then select Language:

In the dropdown, mine was set to Default. I changed this to English and applied.

Then Refreshed the Power BI Service screen.

[amitchandak]

@Mond , check if these can help

https://docs.microsoft.com/en-us/power-bi/consumer/end-user-subscribe

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-report-subscribe

if you started facing issues recently. log an issue : https://community.powerbi.com/t5/Issues/idb-p/Issues

[GilbertQ]

Hi there

Would it be possible to put in a screenshot?

Also if this is the first time, if you could clear your browser cache and see if you can then load the page?

And finally check with your network admin that your data is not being cached behind a proxy server?