Subscribe option generating wrong reports

[jwi1]

Hi alle,

Since a couple of days I encounter a problem with the subscribe option in power BI online.

Every day, Power Bi service is generating 4 reports through the subscribe button.

It was working properly for months, but now the system is generating wrong reports.

So, the title of the report and the report itself is not corresponding.

Does anyone has the samen experience/ solution?

Thanks upfront for your help!

John

[Anonymous]

Good Morning,

I'm also getting the same problem. Its been work fine for months but now my users are getting an incorrect report within the subcription that they dont have acces to, worrying!! When I go to check the email subcription 20 minutes later its showing correctly.

Please help, could be big problem for us if the subcription service isn't working correctly.

[v-diye-msft]

Hi @Anonymous ,

I tested it in my side, and it work smoothly today, could you please send me some captures when it generate the wrong reports? I'd like to raise it to internal team. Also, you can raise the issue to support team:

https://powerbi.microsoft.com/en-us/support/

[jwi1 · Accepted solution]

Good day,

today the reports looked oke.

So most probably I renamed a report, as Dina mentioned earlier.

For me it is oke for now.

Thanks for the help so far.

John

[v-diye-msft]

Hi @jwi1 ,

Did you rename the report? Report page subscriptions are tied to the name of the report page. If you subscribe to a report page and then rename it, you have to re-create your subscription.

Please kindly let me know if it works, if not, please raise your issue to support team:

https://powerbi.microsoft.com/en-us/support/

[jwi1]

Hi Dina Ye,

Thanks for your reply.

I cannot remember if I did so, but it could.

I will re- create the reports and let you know the outcome.

Regards,

John