Streaming Dashboards No Longer Refreshing Automatically

[Anonymous]

Problem:

• Power BI Dashboards using PushStreaming Datasets are not refreshing automatically

When Did It Start:

• The first report was at 3:15p EST on Friday, May 29th

How Does It Manifest:

• Create a Power BI Dataset using the REST API or Azure Stream Analytics, using the "PushStreaming" dataset type and FIFO as the Default Retention Method
• Push New Rows via the REST API or Azure Stream Analytics to the newly created dataset
• Create a Report consisting of Table, Card and other Visuals and pin those Visuals to a Dashboard
• The Power BI Dashboard will not refresh unless you click the "Refresh" button on the Dashboard, even though you can see the data changing in the Dataset and in the source report

Customers Impacted (Production):

• I have been able to validate that this issue occurs for multiple customers
• Occurs for customer using either the REST API or Azure Stream Analytics 

[v-jayw-msft]

Hi @Anonymous ,

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Thanks Jay, I did log some support tickets for our environment and for our customers using our Real-Time solution in their Contact Center.  Unfortuantely, it looks to be impacting almost all of our customers running the solution.

I posted it here in case others have run into this issue and so I can post a solution and/or keep others informed.  I'll check the Issues Forum as well and maybe log it there.

Thanks,

Jeremy

[sdjensen]

It seems this issues is not just streaming datasets. We have a dashboard on a big screen in our department that has been refreshing automatically for almost a year, but by the end of May it stopped refreshing.

The dataset for our dashboard is a On-Prem Analysis Services Tabular model.

[Anonymous · Accepted solution]

This issue should be resolved as of last night, it looks like the fix went in place and I have validated the auto-refresh with a few customers already this morning.

Thanks,

Jeremy