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AndyLamb
Regular Visitor

Sorry, that didn't work. There's a problem at our end....

I have used the Power BI service previously (within the last few months) and signed up with my work email. I have tried to sign in today and I get an error saying that my user name doesn't exist.

 

So I decided to try and sign up again but when I try to verify my account I get the following error.

 

Sorry, that didn't work

There's a problem on our end. We're working on it, so try again later

 

Any ideas how I can fix this?

 

Thanks

 

Andy

1 ACCEPTED SOLUTION
AndyLamb
Regular Visitor

OK so after finally finding the right person to talk to it transpires that my user account has been removed by our administrators because of some integration issues, without consulting with me first! We've recently had our tennant merged into the main group's tennant.

 

The sign-in screen is being blocked by our firewall.

 

Thanks for all the help.

 

Andy

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