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Helper V
Helper V

Something went wrong error when sharing reports with other users

Hi guys & gals,

 

I'm not having a good PowerBI day today :(. It seems to me that the sharing functionality is broken.

 

When I try to share a report (by pressing the sharing button, then adding the email of the user (it is auto-recognised by AD), and then clicking Share, I get the following error:

 

Capture.PNG

I contacted support, but they called me back on my bathroom break (Legends say the odds of that happening are about 90%).

 

Does anyone else have this issue? I have it on 2 of our domains, so it doesnt seem to be restricted to my account....

 

Jaap

7 REPLIES 7
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Community Support
Community Support

Re: Something went wrong error when sharing reports with other users

Hi @Jaap_Olsthoorn

Do you share the report with an external user?

How about sharing the report without selecting [Send email notification to recipients]?

Do you enable sharing content to external users in Admin Portal and add the user’s email to invite him?

Have a look at the following article:

External sharing

 

Best Regards

Maggie

Highlighted
Helper V
Helper V

Re: Something went wrong error when sharing reports with other users

I tried unticking the boxes, and having them ticked. I see a similar post for a german woman here:

 

https://community.powerbi.com/t5/Service/Sharing-of-Dashboards-not-possible-loss-of-rights/td-p/4543...

 

They are internal users btw, they have the right rights. I did these things last week and it worked fine. I think there's a bug.

 

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Advocate II
Advocate II

Re: Something went wrong error when sharing reports with other users

Hi,

 

You are not the only one with that issue.

 

Take a look here : http://community.powerbi.com/t5/Issues/Issue-with-sharing-function/idc-p/454473#M28064

 

 

Highlighted
Regular Visitor

Re: Something went wrong error when sharing reports with other users

Same issue on my site.

 

Leider ist ein Problem aufgetreten.
Fehler beim Senden von Einladungs-E-Mails an Benutzer. Versuchen Sie es später noch mal.
Versuchen Sie es später noch mal, oder wenden Sie sich an den Support. Geben Sie die folgenden Details an, wenn Sie sich an den Support wenden.
Aktivitäts-ID052bd2d6-7a15-415d-a3ec-32cc7264f090
Anforderungs-ID123aa34d-5c10-d8a3-960d-12b5e07074f3
Korrelations-ID1fd13783-3d34-596f-b3c8-5ccc8e57af12
Statuscode400
ZeitWed Jul 04 2018 12:59:26 GMT+0200 (Mitteleuropäische Sommerzeit)
Version13.0.5851.168
Highlighted
Frequent Visitor

Re: Something went wrong error when sharing reports with other users

I also have this issue. Hopefully it gets fixed soon.

Highlighted
Helper V
Helper V

Re: Something went wrong error when sharing reports with other users

MS has rolled back an update yesterday, which fixed this issue. Guess the QA didn't find this issue before release.

 

Thanks MS!

Highlighted
Frequent Visitor

Re: Something went wrong error when sharing reports with other users

I had to log out then log back in. Everything worked fine after that.

 

The error messages were vague and unhelpful.

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