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RGI Regular Visitor
Regular Visitor
Posts: 35
Registered: ‎07-16-2018

Something went wrong ... ReasonPrivacyError

I'm getting this error when trying to refresh a dataset

 

Something went wrong
Cannot connect to the mashup data source. See error details for more information.
Please try again later or contact support. If you contact support, please provide these details.
Underlying error code-2147467259 Table: <table>.
Underlying error message[Unable to combine data] <....> references other queries or steps, so it may not directly access a data source. Please rebuild this data combination.
DM_ErrorDetailNameCode_UnderlyingHResult-2147467259
Microsoft.Data.Mashup.MashupSecurityException.DataSources[{"kind":"Teradata","path":"database"}]
Microsoft.Data.Mashup.MashupSecurityException.ReasonPrivacyError
Cluster URIWABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity <id>
Request <id>
Time2018-11-14 17:00:48Z

 

Any ideas?

Community Support Team
Posts: 7,298
Registered: ‎05-02-2017

Re: Something went wrong ... ReasonPrivacyError

Hi @RGI,

 

Please share the IDs. I can find something in the log database. 

According to the error messages, I would suggest you change the privacy level. Please refer to the snapshot below. 

Something-went-wrong-Reason-Privacy-Error1

 

 

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
RGI Regular Visitor
Regular Visitor
Posts: 35
Registered: ‎07-16-2018

Re: Something went wrong ... ReasonPrivacyError

These are the IDs:

 

Activity IDb852608a-938e-413d-b874-66f4e89d1238
Request IDcb14abaf-6b27-46ec-a74d-cf5adf2d4274
 
I'll try your suggestion, although I believe the developer that just left already tried that. He managed to refresh the data using his personal gateway, but it's failing on the enterprise gateway.
RGI Regular Visitor
Regular Visitor
Posts: 35
Registered: ‎07-16-2018

Re: Something went wrong ... ReasonPrivacyError

Setting the privacy to none made no difference.

Any other suggestions?

Community Support Team
Posts: 7,298
Registered: ‎05-02-2017

Re: Something went wrong ... ReasonPrivacyError

Hi @RGI,

 

Can you share the Power Query code in the Query Editor? 

What are the data sources?

The IDs are too old. I only find that it kept saying Personal gateway isn't available. 

 

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
RGI Regular Visitor
Regular Visitor
Posts: 35
Registered: ‎07-16-2018

Re: Something went wrong ... ReasonPrivacyError

[ Edited ]

This is the latest error message:

 

Something went wrong
Cannot connect to the mashup data source. See error details for more information.
Please try again later or contact support. If you contact support, please provide these details.
Underlying error code-2147467259 Table: Departments.
Underlying error message[Unable to combine data] Section1/Departments/AutoRemovedColumns1 references other queries or steps, so it may not directly access a data source. Please rebuild this data combination.
DM_ErrorDetailNameCode_UnderlyingHResult-2147467259
Microsoft.Data.Mashup.MashupSecurityException.DataSources[{"kind":"Teradata","path":"Db"}]
Microsoft.Data.Mashup.MashupSecurityException.ReasonPrivacyError
Cluster URIWABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity IDb5961221-9cf8-4c92-a6e6-a8146d507d2d
Request ID88694e27-61d5-1016-8aef-febcecdf8b12
Time2018-11-19 17:09:24Z

 

There are many querys - and it seems to fail randomly in different places.

 

Community Support Team
Posts: 7,298
Registered: ‎05-02-2017

Re: Something went wrong ... ReasonPrivacyError

Hi @RGI,

 

Did you add any columns in the Query Editor, which query other data sources? 

I would suggest you troubleshoot it by deleting the combined queries first. 

I didn't find anything useful in the log. 

 

 

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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RGI Regular Visitor
Regular Visitor
Posts: 35
Registered: ‎07-16-2018

Re: Something went wrong ... ReasonPrivacyError

I'll have to wade through the code to understand it ... not my own. I normally use an abstract layer in a database and for production report prefer to bring spreadsheets into the database.