We have a report generated in Desktop, that is published to Service.
This report has a range of features and functions that all work fine.
However, for one user, the slicer does not update the visuals, and I cannot work out why.
They have the same licenses, same access, same everything, but when they click the radio button to on or off, it does not update the data/visuals, but it works for everyone else.
It is a very simple slicer that is slices data between sales 'year to date' or the 'current month'. On or off.
For this user, on or off, just will not update/change the visuals.
I have tested with this user in both desktop and service, makes no difference.
I have tested with this user on two different PC also, even with different browsers on each.
Can anyone help with this?