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MojoGene Member
Member

Sharing outside of organization - what am I missing?

I have dashboards and reports that I need to share outside of my organization. I have a Pro license and the recipient has a Pro license.

 

In the O365 tenant settings, sharing outside the organization is enabled and limited to a specific group, "Power BI Security Group," of which I am the owner and sole member.

 

Yet, when I attempt to share a dashboard or report to the external user, I receive the error message, "One or more email addresses are outside your organization" and the Share button is grayed out.

 

Any advice appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Sharing outside of organization - what am I missing?

Yeah, it sounds like it is having some sort of issue validating that you are actually part of that security group. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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6 REPLIES 6
Super User
Super User

Re: Sharing outside of organization - what am I missing?

Have you checked your Power BI Tenant Settings?

 

https://app.powerbi.com/admin-portal/tenantSettings

 

There is a separate setting for sharing with external users that is different than your Office 365 tenant settings.


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MojoGene Member
Member

Re: Sharing outside of organization - what am I missing?

Just checked it. The Power BI Admin Portal has the same tenant settings. Permission for external sharing for members of the designated security group. 

Super User
Super User

Re: Sharing outside of organization - what am I missing?

What happens if you set the Power BI Tenant setting to Entire Organization?


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MojoGene Member
Member

Re: Sharing outside of organization - what am I missing?

Okay. I get the "outside of organization" notice, but the Share button is no loner grayed out and I am able to send.

 

That solves the immediate problem. Thanks. Now I will have to deal with the security problem created by the "entire organization" setting.

Super User
Super User

Re: Sharing outside of organization - what am I missing?

Yeah, it sounds like it is having some sort of issue validating that you are actually part of that security group. You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!


Highlighted
MojoGene Member
Member

Re: Sharing outside of organization - what am I missing?

I'll try that. Thanks for the help!