Sharing dashboards and reports with external B2B users

[Anonymous]

Up till now we have been able to share dashboards and reports with external users. They have a Pro licens and are registred in our Azure AD. This has works fine untill last week. Now the dashboard and the underlying reports blank. 

Can anyone tell me what has happend...?!? 

[v-danhe-msft]

Hi @Anonymous ,

Could you have checked if below option has be switched on:

And you could also check if any RLS have been applied for your data.

If below options are all work on your side, I suggest you create a support ticket: https://support.powerbi.com/

Regards,

Daniel He

[Anonymous · Accepted solution]

Hi Daniel,

Yes Sharing for external users is enabled for a specific AD group. And no, there is no RLS on the data.

The thing is, that it worked before but suddently stoped working by normal sharing. It only worked through an App.

Latest update: suddenly it started working again the orignal way... Strange...

But thanks for your reply

Jakob

[v-danhe-msft]

Hi @Anonymous ,

It's pleasant that your problem has been solved, could you please mark my reply as Answered to close this topic?

Regards,

Daniel He

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".