Sharing a dashboard outside of the organization

[bernardoflynn]

I am trying to share a dashboard with a user outside of our org, i.e. he has a different domain than we do and its not a gmail,etc. domain.

I shared the dashboard on the website by entering his email address.

But when he tried to sign up for powerbi after getting the intro email, he got the attached error.

Who's IT dept? His or mine?

We use Office365 to manage users in our domain and we've turned on AD Service in Azure so that we can add external users. Do I need to add his account as an external user? I think his company may also be an Office365 company.

I have to say the sharing + integration with Office365 + AzureAD stuff is super murky and super clunky. Needs attention MS 🙂

[v-yuezhe-msft · Accepted solution]

Hi @bernardoflynn,

You don't need to add his account as an external user.

The above error could be because his organization has disabled individual sign ups(also known as ad-hoc subscriptions). The user can ask his administrator to enable ad-hoc subscriptions. The following steps demonstrate that how to enable ad-hoc subscriptions.

1. Sign into Azure Active Directory using Office 365 credential. The first line will prompt for credentials. The second line connects to Azure Active Directory.

$msolcred = get-credential
connect-msolservice -credential $msolcred

2. Once signed in, issue the following command to enable free sign ups.

Set-MsolCompanySettings -AllowAdHocSubscriptions $true

Reference:
https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-syndication-partner/

Thanks,
Lydia Zhang

[ankitpatira · Accepted solution]

@bernardoflynn I don't believe you will have to add him to your Azure AD tenant. since you've successfully shared dashboard with them and they have received email containing link and having issues signing up it would be upto their IT to sort out that issue. I think he needs to refer to his IT and check O365 agreement. Depending on what level of O365 subscription their organisation has also depend on if they already have power bi or not. In any case it won't be your IT issue but theirs.

[anoopcse]

Hi All,

I am having heaps of problems sharing the dashboard outside my organization. When I share a dashboard to external email id, the other user who opens the dashboard gets the below error. I am using power bi gateway and the other user is a Pro user. When the dashboard is opened they just can see the title of the dashboard, and the tile will come with a cross mark stating the data source cannot be reached. Any help on this will be appreciated

 Cheers,

Anoop

[vanessa]

 @anoopcse

Can you make sure that the gateway is turned on?

[anoopcse]

Yes it is turned on

[anoopcse]

Hi All,

I am having heaps of problems sharing the dashboard outside my organization.

[v-yuezhe-msft · Accepted solution]

Hi @bernardoflynn,

You don't need to add his account as an external user.

The above error could be because his organization has disabled individual sign ups(also known as ad-hoc subscriptions). The user can ask his administrator to enable ad-hoc subscriptions. The following steps demonstrate that how to enable ad-hoc subscriptions.

1. Sign into Azure Active Directory using Office 365 credential. The first line will prompt for credentials. The second line connects to Azure Active Directory.

$msolcred = get-credential
connect-msolservice -credential $msolcred

2. Once signed in, issue the following command to enable free sign ups.

Set-MsolCompanySettings -AllowAdHocSubscriptions $true

Reference:
https://powerbi.microsoft.com/en-us/documentation/powerbi-admin-syndication-partner/

Thanks,
Lydia Zhang