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Hi all,
Recently I have tried to share a report to a client of mine. The client clicked the report and they tried to login and received message " We can;t get you there from here".
Also, asked the client to login into www.powerbi.com site and found another error as per the screenshot.
I have not faced this issue before with my other client. So, I not sure what is the issue and what steps taken to resolve it. If can;t what is the right explanation to be given for this issue to the client.
Please help if you may.
as it says in the message - the client needs to clarify with their IT department if they can be allowed to login to powerbi.com (and be allocated a Power BI Pro license) or not.
Thank you Ben. Additional Questions...
Do they need pro-license? Can a free license suffice?
My understanding is that external users need a Pro license to access your data.
Incorrect, if you have a Permium capacity workspace then an external user can access your content using a free account.
Yes, it's a bit more intricate.
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