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Regular Visitor

Shared Dashboard Error

Hi All

 

I trust all is well.

 

I'm not sure if this question has been asked before but i need your help.

 

One of our client shared their dashboard with us but when we trying to access it we get below error message.

 

"Something went wrong.
Please try again later.
 
Date and Time: 2018-10-03 09:05:37Z
ActivityId: 25314159-3015-4e56-b469-0173f1bf8155"
 
Thank you
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Regular Visitor

Re: Shared Dashboard Error

I've manage to open a shared dashboard , i added an Hosted email subcription and i added it to the user that is using PowerBI and use Onmicrosoft.com as PowerBI mailbox since no custom domain added to the account.

View solution in original post

4 REPLIES 4
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Resolver IV
Resolver IV

Re: Shared Dashboard Error

@slmthethwa hello, have you Pro License?  you can only enter into shared dashboard with pro license. 

 

If yes, please, send more details about your issue and i will try to help you.

Highlighted
Frequent Visitor

Re: Shared Dashboard Error

If RLS is not assigned it affects the shared dashboard. Set up RLS properly and it can get that error resolved. You need a pro license.  

Highlighted
Regular Visitor

Re: Shared Dashboard Error

sorry for late reply,yes we using PowerBI Pro for reporting and receiving dashboard reports from our clients, the PowerPI is a standalone Product no mail associated to it.

Highlighted
Regular Visitor

Re: Shared Dashboard Error

I've manage to open a shared dashboard , i added an Hosted email subcription and i added it to the user that is using PowerBI and use Onmicrosoft.com as PowerBI mailbox since no custom domain added to the account.

View solution in original post

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