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Setting up a new data source in on-premise gateway (Folders within a internal network)

Hi all,

 

We are currently setting up the on-premise gateway in our organization. I have managed to set up the connection to our SQL server. But I am just having issues when attending to set up a data source type "Folder". 

I got the following error message:

 

Unable to connect: We encountered an error while trying to connect to. Details"We could not register this data source for any gateway instances within this cluster.  

 

Has anyone encountered and solved this issue in the past? Any help would be really appreciated. 

 

Thank you, Oscar

2 ACCEPTED SOLUTIONS

Yes I would make sure that the Service Account has got access to that folder.





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Hi Gilbert,

 

Thanks for your help and support. All your suggestions actually help me to sort this out. 

 

Another additional step I did was to set up the UNC path as below:

\\name-of-server\share-name\folder\file

 

Instead of 

 

H:\0. Data Collection

 

Sorry for the late reply. 

 

Btw, I have attended one of your presentations on Power Bi and it was pretty good. Well done on sharing your knowledge.  

 

Oscar 

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