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pvarley
Helper I
Helper I

Scheduled refresh switch won't stay on

I have installed the Personal Gateway so I can refresh a dataset on a SQL database automatically. When I enable Scheduled refresh, it will not stay on. These are the steps I follow:

 

  1. Open the Scheduled refresh option under Datasets
  2. Turn the switch under "Keep your data up to date" On
  3. Click Apply
  4. Navigate to a different dataset
  5. Return to the original dataset
  6. Open the Scheduled refresh option, and the "Keep your data up to date" switch is now Off

Why is it turning off, and how can I get it to stay on? The personal gateway status says "online, running." It is installed on a machine that is always on and has an Ethernet connection.

 

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