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mail2vjj Member
Member

Scheduled refresh failing constantly

Hello,

 

I have set up scheduled refresh and for the past 3-4 days it has been constantly failing.

 

Now I have set up the file to be refreshed every 30 mins and every single refresh has failed.

 

My Personal Gateway is working alright and all my credentials and everything is working fine, but still the refreshes are failing.

 

This is the mail that I am getting from Microsoft for the refresh fails.

Screenshot (33).png

 

 

Is it just me or is someone else facing the same problem.

 

If not can someone please advise me what can I do?

 

Thank you,

 

Vishesh Jain

1 ACCEPTED SOLUTION

Accepted Solutions
mail2vjj Member
Member

Re: Scheduled refresh failing constantly

Hi @v-yuta-msft

 

My issue has been resolved.

 

I messaged in other boards as well and I was asked to reinstall the gateway.

I did that but it didn't really solve my problem, but now I know this can be one of the issues.

 

Lastly, I removed the report, renamed it and Published it again and so far my reports are being refreshed without any issues so far.

 

Anyways, thank you for your reply and trying to help me out.

 

Vishesh Jain

3 REPLIES 3
Community Support Team
Community Support Team

Re: Scheduled refresh failing constantly

Hi mail2vjj,

 

Please check if any column is deleted or renamed on data source side. Please open Query Editor check which step has issue. After the report can be refresh successfully in Power BI desktop, then republish the report to Power BI service.

 

Regards,

Jimmy Tao

mail2vjj Member
Member

Re: Scheduled refresh failing constantly

Hi @v-yuta-msft,

 

I have checked everything from my end and everything is working. My PBI Desktop files are refreshing as they should, without any errors.

 

If I publish the file to the Service it works as well, my personal gateway in online and running.

 

Still for reasons I am not able to understand, the scheduled refreshes are not working AT ALL.

 

Every single refresh on every single report that I have on the service is failing.

 

There are no outages from Microsoft's end, at least that is what the support page said.

 

I have no clue as to why is this happeneing, or am I missing something?

 

If you have any information regarding this, then please do let me know.

 

Thank you,

 

Vishesh Jain

mail2vjj Member
Member

Re: Scheduled refresh failing constantly

Hi @v-yuta-msft

 

My issue has been resolved.

 

I messaged in other boards as well and I was asked to reinstall the gateway.

I did that but it didn't really solve my problem, but now I know this can be one of the issues.

 

Lastly, I removed the report, renamed it and Published it again and so far my reports are being refreshed without any issues so far.

 

Anyways, thank you for your reply and trying to help me out.

 

Vishesh Jain

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