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amitgawali Frequent Visitor
Frequent Visitor

Scheduled refresh does not work in Power Bi Pro

Hi,

 

I am using Power BI for reporting and I have AWS host in which my database resides. I have installed Data gateway and successfully configured it with Power BI, also I have set data refresh for frequent time interval. But after few hours, I see that data gateway goes offline and does not perform refresh task.

Below screenshot mentiones refresh failed message.

 

PowerBI_data_refresh_failed.jpg

Also I get these emails for refresh failed:

Can anyone please help?PowerBI_data_refresh_failed_email.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
amitgawali Frequent Visitor
Frequent Visitor

Re: Scheduled refresh does not work in Power Bi Pro

Today it is working fine for all time intervals. Letss. If any issues occurs I will put here..

Thanks.

6 REPLIES 6
bajee Member
Member

Re: Scheduled refresh does not work in Power Bi Pro

@amitgawali

 

Are you able to Refresh DataSource from your Power BI Desktop.Check wheather AWS instance is running or not, If AWS instance is running check gateway configuration.

 

Regards,

Bajee.

amitgawali Frequent Visitor
Frequent Visitor

Re: Scheduled refresh does not work in Power Bi Pro

Yes, I am able to refresh the data from Power BI Desktop(by click of Refresh button, as I dont see any scheduled refresh option in Desktop version).

My AWS instance is also running.

I have also checked Gateway configuration by Settigs->Manage Gateways. Everything seems fine, but after 2 hours the data gateway goes to sleep.

bajee Member
Member

Re: Scheduled refresh does not work in Power Bi Pro

@amitgawali,

 

We do not have scheduled refresh option in Desktop.

 

Which version of power BI gateway are you using.Please download the latest version and try to re-configure the Gateway.

 

Regards,

Bajee.

amitgawali Frequent Visitor
Frequent Visitor

Re: Scheduled refresh does not work in Power Bi Pro

@bajee

 

I am using Gateway version number: 14.16.6524.1 Do I need to downlaod it new one? Also Do you think by reconfiguring it to new gateway the problem will resolve?

 

Regards,

Amit Gawali

Community Support Team
Community Support Team

Re: Scheduled refresh does not work in Power Bi Pro

HI @amitgawali,

 

Based on your screenshots, it obviously told us that: power bi can't reached your gateway.

1.PNG


It may caused by follow reasons, server closed, gateway service stopped, network related issues...etc

Please double check on above options to ensure power bi can access your gateway.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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amitgawali Frequent Visitor
Frequent Visitor

Re: Scheduled refresh does not work in Power Bi Pro

Today it is working fine for all time intervals. Letss. If any issues occurs I will put here..

Thanks.