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giulia_iem Frequent Visitor
Frequent Visitor

Scheduled refresh disabled?

Hi everyone,


I found out that one of my datasets has suddendly disabled its scheduled refresh without any email warning a few days ago (on 20th of September).


This is my refresh history:

 Scheduled‎25‎/‎09‎/‎2018‎ ‎08‎:‎02‎:‎16‎25‎/‎09‎/‎2018‎ ‎08‎:‎16‎:‎04Completed 
 On demand‎24‎/‎09‎/‎2018‎ ‎10‎:‎02‎:‎46‎24‎/‎09‎/‎2018‎ ‎10‎:‎02‎:‎57Completed 
 Scheduled‎20‎/‎09‎/‎2018‎ ‎08‎:‎02‎:‎19‎20‎/‎09‎/‎2018‎ ‎08‎:‎14‎:‎42Completed 
 Scheduled‎19‎/‎09‎/‎2018‎ ‎08‎:‎02‎:‎17‎19‎/‎09‎/‎2018‎ ‎08‎:‎11‎:‎06Completed 
 Scheduled‎18‎/‎09‎/‎2018‎ ‎08‎:‎03‎:‎14‎18‎/‎09‎/‎2018‎ ‎08‎:‎14‎:‎49Completed 
 Scheduled‎17‎/‎09‎/‎2018‎ ‎08‎:‎02‎:‎07‎17‎/‎09‎/‎2018‎ ‎08‎:‎13‎:‎08Completed 


Any guess on why this could have happened? Why a scheduled refresh has suddendly disabled itself?


I know for sure that nobody has touched that configuration because I am the only one who have access to this dataset


Thank You

Microsoft v-yulgu-msft

Re: Scheduled refresh disabled?

Hi @giulia_iem,


Was the gateway offline from 21‎/‎09‎/‎2018 to 24‎/‎09‎/‎2018? If that is the case, you won't need to manually enable scheduled refresh after the gateway is running again. The scheduled refresh will work as before since 25‎/‎09‎/‎2018.



Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
giulia_iem Frequent Visitor
Frequent Visitor

Re: Scheduled refresh disabled?

No, I'm not using a gateway, I was querying a SQL Azure Database in Import mode.


As you can see from the schedule log, there wasn't any error connecting to the database, I simply found it disabled like someone disabled it intentionally (but it's not what happened).

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