Scheduled Refresh failed without error message

[Anonymous]

Hi,

I have a scheduled refresh which running without any issue all the while.

However, the refresh failed since 3 days ago with the status "Failed", when I open the show details and no error message. How do I know what is going wrong with the refresh?

Please refer attached screenshot.Refresh failed screen

Note: I have tried manual refresh and no error.

Please assist.

Thanks.

[GilbertQ · Accepted solution]

Hi @Anonymous 

There is currently an issue with the Gateway where they recommend installing an update.