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Scheduled Refresh Page



Since September 13th, I am no longer able to access the page to schedule data update.

When I click on the icon, nothing happens.
What could have happened?

Advocate II
Advocate II

The problem seems to have resolved itself for us as of 30 min ago (10:45 EDT).

(Immediately after we submitted a support ticket)

View solution in original post

Frequent Visitor

APR in the latest version is not available ? so what if I want to activate this APR?

Frequent Visitor


- Check if you have the data source connections configured in Gateway (Gateway Connections)

- if so, check the 'Shceduled Refresh' option under 'Optimize performace' , I know it sounds weird , but looks like some European customers are seeing the scheduling option under this category

Advocate II
Advocate II

The problem seems to have resolved itself for us as of 30 min ago (10:45 EDT).

(Immediately after we submitted a support ticket)

Where I can open a support ticket?

You can submit a support ticket through here: Support | Microsoft Power BI

Frequent Visitor

Update - our sysadmin removed and re-added me to one workspace, and I was able to get to schedule refresh page in all workspaces. 

I am sysadmin, and I can't acess scheduled refresh page.

Did you try removing yourself and then re-adding yourself to the workspace?

Advocate II
Advocate II

Same here. We are connected to the US-NORTH-CENTRAL region. This is happening to all of our workspaces even the ones for which I am an admin. Anybody submitted a support ticket?

Frequent Visitor

I am having the same problem. 

I am having this issue in all of my workspaces. 

I have the same issue in all of my workspaces too.

Super User
Super User

Check your workspace access, it might be updated.


If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!

If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!!
Proud to be a Super User!!

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