Same Power Bi Dashboards are appearing several times in dashboard selection list in Dynamics 365 CRM

[hadinahvi]

I have created a dashboard in an app workspace in PowerBI. I have shared this dashboard with users. The users have accessed the dashboard in their D365 CRM environment with no problem. However, the same dashboard now appears several times in the drop-down list of available dashboards. The repeated dashboards cannot be deleted as a security error pops up when attempting to delete these dashboards.

[v-yuta-msft]

Hi hadinahvi,

Which error are you encountering with? Could you post some screenshots or your issue for further analysis?

Regards,

Jimmy Tao

[hadinahvi]

Hi Jimmy,

Any ideas why this would be hapenning and how to fix?

Thank you

[kgiambra]

We are having the same issue, opened up 2 caases with MS and they cannot even figure it out, they need to find software engineers that know their applications

[hadinahvi]

Hi Jimmy,

Thank you. Please see attached screenshot of the repetition of the same PowerBi dashbaord on the drop down list. Please also see atatched the error that pops up when the user attempts to delete one of these dashboards. The error log is:

The Error log details when deleting the dashbaords:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #4B13023BDetail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ActivityId>47557b3b-ac80-473c-b744-a4072f26c0e8</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #4B13023B</Message>
  <Timestamp>2018-08-24T05:28:34.5799022Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>47557b3b-ac80-473c-b744-a4072f26c0e8</ActivityId>
    <ErrorCode>-2147187962</ErrorCode>
    <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>SecLib::AccessCheckEx2 failed. Returned hr = -2147187962, ObjectId: 2f9c756b-23a1-e811-8198-e0071b659ec1, OwnerId: 631a3b67-f8b1-e711-815a-e0071b662bb1, OwnerIdType: 8 and CallingUser: 006e9c56-7797-e711-8127-70106fa12a51, CallerBusinessId: 42c98d4d-df86-e711-8154-e0071b662bb1. ObjectTypeCode: 1031, ObjectBusinessUnitId: 42c98d4d-df86-e711-8154-e0071b662bb1, AccessRights: DeleteAccess. Computed rightsToCheck=DeleteAccess, grantedRights=8, hsmGrantedRights=None, grantedRightsWithHsm=8.</Message>
    <Timestamp>2018-08-24T05:28:34.5799022Z</Timestamp>
    <ExceptionRetriable>false</ExceptionRetriable>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>