Salesforce Refresh in Service not working with gateway

[Stratesys]

Hi,

we have a dataset that combines on-prem data with Salesforce data ( objects not reports ) in import mode. The refresh is correct from the desktop but when we schedulle the refresh from service ( with gateway )  the refresh ends without error but no data is retrieved from salesforce object.

We have installed corporate gateway, not personal gateway.

Regards,

[v-yangliu-msft]

Hi  @Stratesys ,

You can install the power bi personal gateway, and after configuring the personal gateway in your data set, edit the credentials for each data source, and then set up a scheduled refresh for this data set.

The following is a link of related content, hope it will help you:

https://www.cdata.com/kb/tech/salesforce-powerbi-gateway.rst

https://community.powerbi.com/t5/Service/Salesforce-Refresh/td-p/120864

https://docs.microsoft.com/en-us/data-integration/gateway/service-gateway-install#download-and-insta...

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Stratesys]

Hello, any ideas? , we need help with this.

 Regards

[fmunar1985]

I have the same issue, today i have to refresh manually....:(