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henrygdoyle
New Member

Salesforce Lightening Auth

Hi,

 

I am trying to connect my Salesforce Lightening through the Salesforce Power BI app but it keep getting the below error even through I 100% know the credentials are correct. Any help Salesforce Connection - Browser error 

 

Screenshot 2020-07-01 at 21.32.09.png

3 REPLIES 3
ReportGuru
Helper IV
Helper IV

Hi @henrygdoyle I know this reply is very late, but were you able to find a solution? I've used the Salesforce connector but I had some issues updating my data too. As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics (which doesn't have PBI as a destination, so you first have to export to Google Sheets and then export to PBI) and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

 

SALESFORCE-1.png

 

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

 

SALESFORCE-2.png

 

 There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

 

SELECT_DESTINATION_NEW.png

v-xicai
Community Support
Community Support

Hi  @henrygdoyle  ,

 

Does that make sense? If so, kindly mark the proper reply as a solution to help others having the similar issue and close the case. If not, let me know and I'll try to help you further.

 

Best regards

Amy

v-xicai
Community Support
Community Support

Hi @henrygdoyle ,

 

You may use another browser like Edge (instead of Chrome or Mozilla), and then go to Settings ->Datasets, choose your dataset, go to "Data source credentials", click "Edit credentials". See the similar case : Data Source Credentials Not Updating.

 

If you still have this issue for Power BI, you'd better create a support ticket in Power BI Support , Scroll down and click "CREATE SUPPORT TICKET", or go to Issue forum  to get further help.

 

Best Regards,

Amy 

 

Community Support Team _ Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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