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Anonymous
Not applicable

Report usage metrics not updating

Hi all,

 

Usage metrics have stopped working for reports in one of our workspaces. Metrics are available until 19 Jan 2018 but nothing after that. I tried generating the stats today, and that didn't help. We have the featured switched on in Admin Portal. 

 

Any ideas what's going on here?

Thanks
kaz

36 REPLIES 36
Anonymous
Not applicable

Hello

I've got all actual usage metrics data. Power BI team, thank you.

Anonymous
Not applicable

Hi all

Power BI team acknowledged this issue. There is notification on support page https://powerbi.microsoft.com/en-us/support/

Screenshot_1.png

Anonymous
Not applicable

10-2-2018 is the last update we have, also.  So it has not been working for us, too.

eisenhower
Frequent Visitor

My company is having the same issue. No new usage metrics since October 3, 2018. We have plenty of people including myself who have used these reports since that date.

 

Can you please provide an update and expected time to fix on this issue?

 

Thanks

SC0614
Frequent Visitor

I have also been having this issue. Usage metrics haven't updated since October 2nd, 2018

SC0614
Frequent Visitor

I have also been having this issue. Usage metrics haven't updated since October 2nd, 2018
Anonymous
Not applicable

Hello. I have the same issue.

eelmblad
New Member

I have also been having this issue.  Usage metrics haven't updated since October 2nd, 2018

eelmblad
New Member

I am also seeing this issue. The usage metrics report hasn't updated with new data since October 2nd, 2018
aatiqjamuh
Frequent Visitor

Was this resolved. My Usage stopped as from 1st October - 2018

Mine also stopped after 6th October

Trebor
Advocate I
Advocate I

Currently experiencing the same issues. Many new reports are not showing up in for an Apps usage metrics, even though the reports are being accessed by many different users each day.

@Trebor 

Usually some days it is delay,So wait till eve or try next day it should be there,

I also expirenced the delay some days.

@urspalani unfortunately this issue has remained for weeks, so this is not just a delay in the data coming through.

iam0kru
Frequent Visitor

The issue is still occurring.  I have a report that was uploaded to Power BI while the issue occured and the usage data is still blank.

Anonymous
Not applicable

I was notified that the issue was fixed as of 8th February but the data between 19th Jan and 7th Feb has not been backdated, so is still missing.

Hi stetran,

 

My report is missing all usage stats (even from yesterday).  I've opened a ticket and I'll post back what they say.

Again the usage metrics missing for 21st Feb

Still issue is not fixed ?

 

Thanks,

 

Again i cannot see usage metrics for yesterday(21/03/18),

Why these issue again and again poping.

 

dannypowerbi
Frequent Visitor

Usage metrics for all our reports have not updated since 19th January 2018 - is anyone at MS looking into this? Usage metrics are vital for us as we develop our power bi service.

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