Usage metrics have stopped working for reports in one of our workspaces. Metrics are available until 19 Jan 2018 but nothing after that. I tried generating the stats today, and that didn't help. We have the featured switched on in Admin Portal.
Any ideas what's going on here?
Can you please share some detail information to help clarify your situation?
BTW, you can also take a look at following limitation list if your scenario suitable with these conditions.
Q: I can't run usage metrics on a dashboard or report
A: You can only see usage metrics for content you own or have permissions to edit.+
Q: Will usage metrics capture views from embedded dashboards and reports?
A: Usage metrics currently does not support capturing usage for embedded dashboards and reports, including the user owns data flow, the app owns data flow and the publish to web flow. In those cases, we recommend using existing web analytics platforms to track usage for the hosting app or portal.
Q: I can't run usage metrics on any content at all.
A1: Admins can turn off this feature for their organization. Contact your Admin to see if this is the case.
A2: Usage metrics is a Power BI Pro feature.
Q: The data doesn't seem up-to-date. For example, distribution methods don't show up, report pages are missing, etc.
A: It can take up to 24 hours for data to update.
Q: There are four reports in the workspace but the usage metrics report only displays 3.
A: The usage metrics report only includes reports (or dashboards) that have been accessed in the past 90 days. If a report (or dashboard) does not show up, likely it hasn't been used in more than 90 days.
I'm seeing a dramatic reduction in activity on the Report Usage Metrics over the last week, with no data ppulating on 01/23/2017-01/24/2017.
Graph below is for all reports in the organization. Pulling the individual metrics pages confirms this.